Request permanent deletion
Sign in to the Kinviq account you want to delete, then open Delete your account. The same option is available in the Kinviq Android app under Account actions.
Confirm the account email address and password, then type the word delete. Kinviq deletes the account and linked records, ends every session, and permanently removes stored files. If a file cannot be removed immediately, Kinviq retries automatically; you do not need to submit another request.
Sign in to Kinviq. You need the account password to confirm deletion. If you cannot sign in, use Kinviq support for account access help.
What deletion removes
Account details, profile information, privacy settings, sessions, conversations, activity records, verification information, and uploaded files associated with the account are deleted. Kinviq retains only a minimal deletion-completion record without an account identifier. Network-based abuse-prevention counters expire within one hour. Deletion cannot be undone.
Privacy and deletion questions
Read the Kinviq Privacy Notice for the full deletion and retention details. For privacy questions, email privacy@kinviq.com.